Hurray! The FCC Modernized Lifeline! What You Need to Know
The Federal Communication Commission voted to modernize the Lifeline program on March 31, 2016. This was a monumental achievement for many advocates around the country who have worked for years to...
View ArticleAMPs are a Win-Win for Low-Income Customers and Utilities
Across the country, low-income consumers are struggling to pay their utility bills. In fact, one report from the Consumer Financial Protection Bureau found that collections in the “utilities or energy”...
View ArticlePrepaid Utility: Subpar Service for Cash-Strapped Families?
The More Things Change, the More They Stay the SameWhile prepaid metering and service technologies have changed -- utilities now use smart meters, cell phones and the internet rather than prepayment...
View ArticlePayday Loan Stores Shouldn't be Utility Bill Payment Centers
Last month, the Missouri Public Service Commission joined Arizona and Nevada as states where utilities, as a result of pressure from consumer advocates, have been compelled or voluntarily agreed to cut...
View ArticleLow Income Consumers Won’t Pay for MA Solar Programs
Across the country, advocates for low-income energy customers are grappling with rate design and fair solar power policies. The Massachusetts Department of Public Utilities (DPU) recently issued a...
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